Star TSP800II (TSP847II) Driver

The Star TSP800II (TSP847II) driver connects your Star Micronics thermal printer to Windows so business applications can send print jobs with the correct paper and output settings. It is useful for setting up a new printer, restoring printing after a Windows reinstall, or troubleshooting an existing network-connected installation.

Key Features

• Windows printing support: Lets compatible applications use the printer through the Windows print system for receipts, tickets, and other supported documents.
• Print configuration: Provides access to supported settings such as paper dimensions, orientation, and cutting options, depending on the driver package and printer configuration.
• Network printer setup: Supports printing through a configured network port when your TSP847II has an Ethernet interface and is reachable from the computer.
• Compatibility options: When choosing a package for Windows 11, 10, 8, or 7, check its release notes for your exact operating system and architecture. Do not assume the latest version supports every older Windows release.

How to Install Star TSP800II (TSP847II) Driver

1. Confirm your printer and Windows version. Check the printer label for the TSP800II or TSP847II model designation, then identify your Windows edition and system architecture. For Windows 10/11, verify that the selected package explicitly supports your system.
2. Choose the correct package. Before starting your Star TSP800II (TSP847II) driver download for Windows, confirm the model, operating system, and interface compatibility. Use a trusted free download from an official vendor source rather than a third-party driver updater.
3. Prepare the connection. Turn on the printer. For an Ethernet-equipped unit, connect it to your network and obtain its IP address using the printer’s documented network-status procedure.
4. Install the driver. Extract the downloaded archive if necessary, run the installer, and follow its prompts. Select the matching model and configure the appropriate network port when requested. Administrator permission may be required.
5. Test the setup. Open Windows printer settings and print a test page. If the layout is incorrect, check the paper size in both the printer preferences and your application. If nothing prints, verify the IP address and network connection.

Keep the driver updated when a compatible release addresses printing problems or supports changes to your Windows environment. Before applying an update, review the release notes and record your current port and paper settings so you can restore them if needed.

Common Issues and Fixes

• Install fails or stalls: Run the Star driver installer as administrator, close spooler-dependent apps, and restart the Print Spooler service. Confirm you are using the correct 32-bit/64-bit TSP800II (TSP847II) package and a supported Windows version.
• Device not detected: Power on the printer and connect it directly to a USB port, not a hub. Check Device Manager for an unknown device; if present, install the Star USB driver. For Ethernet models, verify the printer’s IP address and port settings.
• Version conflicts: Remove old Star TSP800/TSP800II print queues and driver packages via Print Management before installing the latest driver. Reboot, then recreate the queue. Avoid mixing older Star drivers or duplicate queues for the same TSP847II.