ACM Communications Port (COM37) Driver

The ACM Communications Port (COM37) driver helps Windows recognize a compatible Ingenico device and make its serial communication interface available to connected software. It is intended for users setting up Ingenico equipment or troubleshooting an unrecognized communications port, a missing driver, or an application that cannot connect to the device.

Key Features

• Enables port communication: Provides the driver interface needed for supported software to exchange data with compatible Ingenico hardware through a Windows COM port.
• Supports device recognition: Helps Windows identify the communications interface rather than leaving it listed as an unknown device.
• Allows application configuration: Makes the assigned COM port available for selection in software that requires a serial connection. COM37 is a Windows-assigned port number, not a unique hardware model.
• Covers older Windows environments: Listed operating systems include Windows 10, 8.1, 7, Vista, and XP. Compatibility still depends on the specific driver package, device model, and system architecture.

How to Install ACM Communications Port (COM37) Driver

1. Check your device and Windows version. Open Device Manager, locate the Ingenico device or unidentified port, and review its Hardware IDs under Properties > Details. Confirm whether your Windows installation is 32-bit or 64-bit.

1. Choose a matching package. Before starting an ACM Communications Port (COM37) driver download for Windows, verify that the package supports your hardware and operating system. Look for the latest version compatible with your setup, not simply the newest release available. For Windows 10/11 systems, note that Windows 11 support is not confirmed by the listed compatibility information.

1. Download and prepare the files. Use a trusted free download source, preferably an official Ingenico support resource or your equipment provider. Extract the archive if necessary and review any included installation instructions.

1. Install the driver. Run the supplied installer, if provided. Otherwise, right-click the device in Device Manager, choose Update driver, and browse to the extracted driver folder. Follow any instructions about when to connect the equipment.

1. Verify the connection. Restart Windows if prompted, then check Device Manager for warning icons. Confirm the assigned COM port and select that same port in your application; Windows may assign a number other than COM37.

Keep the driver updated when a compatible update addresses connection issues or supports changes to your system. Before replacing a working driver, check the release notes and retain the previous installer so you can restore a known-good setup if needed.