The AVerMedia H868 USB Custom IR Receiver driver helps Windows recognize the USB receiver and communicate with compatible infrared remote-control hardware. Although it may appear under a Printer category in some listings, this device is an IR receiver rather than a printer, so choose a driver that matches its hardware identification.

Key Features

• USB device recognition: Provides the driver components Windows needs to identify and work with the AVerMedia H868 USB Custom IR Receiver.
• Infrared input support: Enables communication between the receiver and supported software so compatible remote-control commands can be processed.
• Device management: Helps Windows associate the receiver with the appropriate driver, making its status easier to check in Device Manager.
• Windows compatibility options: When downloading for Windows 11, 10, 8, or 7, select a package explicitly intended for your Windows version and system architecture. Compatibility can vary by driver release.

How to Install

1. Confirm the receiver model. Connect the device to a working USB port and open Device Manager. If it appears as an unknown device, open its Properties, select the Details tab, and choose Hardware Ids to help verify that the driver matches.

1. Check your Windows configuration. Identify your Windows version and whether your system is 32-bit or 64-bit. Download an AverMedia driver package that lists support for both your configuration and the H868 receiver; do not assume an older package supports Windows 11.

1. Prepare the download. Extract the files if the package is compressed. Review any included installation instructions, especially guidance about whether the receiver should remain connected during setup.

1. Install the driver. Run the supplied installer and follow its prompts. If the package contains driver files without an installer, right-click the receiver in Device Manager, select Update driver, choose Browse my computer for drivers, and point Windows to the extracted folder.

1. Verify operation. Restart Windows if prompted, then check that the receiver appears without a warning icon in Device Manager. Test a compatible remote in the intended application. If commands are not detected, check the remote’s batteries, the receiver’s line of sight, and the application’s remote-control settings before reinstalling the driver.

Common Issues and Fixes

• Driver install fails or rolls back: Use the correct 32/64-bit package for your Windows version, run the installer as administrator, and temporarily disable antivirus. Remove any previous AVerMedia/MCE IR receiver driver in Device Manager before retrying.
• Receiver not detected: Connect the H868 directly to a rear USB 2.0 port, avoiding hubs or extension cables. Check Device Manager for “Unknown device” or HID IR receiver entries, then unplug/replug and disable USB selective suspend.
• Version conflicts or duplicate IR devices: Uninstall old AVerMedia and Windows Media Center IR drivers, delete hidden HID/IR entries, reboot, then install only the H868 package. Stop Windows from replacing it with a generic eHome receiver driver.