W20i (Remote Control) Driver

The W20i (Remote Control) driver from Csr Plc helps Windows recognize and communicate with the device’s remote-control interface. It is intended for users setting up the device or troubleshooting a missing driver, an unrecognized connection, or remote-control functions that are not responding.

Key Features

• Device recognition: Provides the driver support Windows needs to identify the W20i (Remote Control) interface rather than leave it listed as an unknown device.
• Remote-control communication: Enables communication between Windows and the device’s remote-control functions, subject to compatible hardware and software.
• Support for older Windows systems: Listed operating systems include Windows 10, Windows 8.1, Windows 7, Windows Vista, and Windows XP. Choose a package that matches your specific system.
• Installation and troubleshooting: Can help resolve issues caused by a missing or incorrectly installed driver when the selected package matches the device’s hardware ID.

How to Install W20i (Remote Control) Driver

1. Check your Windows configuration. Confirm your Windows version and whether it is 32-bit or 64-bit. If you are comparing Windows 10/11 compatibility, note that Windows 11 is not included in the listed supported operating systems.
2. Verify the device match. Open Device Manager and locate the W20i interface or the related unknown device. Under Properties > Details, check its hardware IDs against those provided with the driver package.
3. Choose the appropriate package. Before starting your W20i (Remote Control) driver download for Windows, review the compatibility information. Select the latest version that explicitly supports your device and operating system. For any free download, verify the source and check the package’s digital signature when available.
4. Install the driver. Extract the downloaded archive if necessary. Run the supplied installer, or use Device Manager > Update driver > Browse my computer for drivers and select the extracted folder.
5. Confirm operation. Restart Windows if prompted, reconnect the device as appropriate, and check Device Manager for warning icons. Test the remote-control function in compatible software.

Keep the driver updated when a compatible release addresses a problem you encounter or improves support for your setup. Before an update, create a restore point where available, and retain the working driver so you can roll back if needed.

Common Issues and Fixes

• Install fails (Code 10/28): Uninstall any existing CSR Bluetooth/remote driver, reboot, then run the W20i package as administrator. Disable antivirus briefly and confirm you downloaded the correct 32/64-bit version.
• Remote not detected: Put the W20i in pairing mode (hold Pair until the LED flashes), remove stale Bluetooth entries, and keep it within 1 m. Check/replace batteries and ensure the Bluetooth adapter is enabled in Device Manager.
• Version conflicts: Windows may load a generic CSR/Bluetooth HID driver. In Device Manager, right-click the W20i/CSR device, choose Uninstall device > Delete driver software, reboot, and install the vendor driver before re-pairing the remote.