This driver download is available for Windows PCs.
At a Glance
DeviceBluetooth USB Controller (ALPS/UGX UGPZ6XC02A)
VendorToshiba
Supported OSWindows 10, 8.1, 7, Vista, XP
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The Bluetooth USB Controller (ALPS/UGX UGPZ6XC02A) driver helps Windows recognize this Toshiba-listed Bluetooth controller and communicate with compatible wireless devices. You may need it after reinstalling Windows, if Bluetooth is unavailable, or if Device Manager shows the controller as an unknown device.
Key Features
- Controller recognition: Provides the software Windows needs to identify and use the ALPS/UGX UGPZ6XC02A Bluetooth USB controller.
- Bluetooth connectivity: Enables the controller to work with compatible Bluetooth peripherals, subject to the profiles supported by the installed Bluetooth software.
- Windows compatibility: Listed operating systems include Windows 10, 8.1, 7, Vista, and XP; choose a package that specifically matches your system.
- Troubleshooting support: Installing the appropriate driver may resolve detection problems caused by a missing, damaged, or incompatible installation.
How to Install Bluetooth USB Controller (ALPS/UGX UGPZ6XC02A) Driver
- Identify your hardware and Windows edition. Open Device Manager and locate the controller under Bluetooth, Other devices, or USB controllers. Check its hardware IDs if needed, then confirm whether Windows is 32-bit or 64-bit.
- Choose a compatible package. Before starting your Bluetooth USB Controller (ALPS/UGX UGPZ6XC02A) driver download for Windows, verify the supported operating systems and hardware identifiers. Select the latest version that explicitly supports your configuration. For Windows 10/11 systems, note that Windows 10 is listed, but Windows 11 compatibility is not confirmed.
- Download and prepare the files. Use a trusted source for a free download, check the publisher information, and scan the package with Windows Security or another antivirus tool. Extract compressed files before continuing.
- Install the driver. Run the supplied installer and follow its prompts. If the package contains driver files without an installer, right-click the controller in Device Manager, select Update driver, and browse to the extracted folder.
- Restart and test. Restart Windows if prompted, confirm that the controller appears without a warning icon, and try pairing a compatible Bluetooth device.
Keep the driver updated when a compatible release addresses a problem or supports a system change. Before an update, create a restore point and retain the working installer if available. A newer package is not automatically a better fit for older hardware, so prioritize confirmed compatibility over version numbers.
Common Issues and Fixes
- Install fails or rolls back: Remove any existing Bluetooth stack/driver, restart, then run the Toshiba/ALPS package as administrator. Confirm the Device Manager hardware ID matches the UGPZ6XC02A before forcing installation.
- Device not detected: Try a direct rear USB port, avoid unpowered hubs, and check BIOS USB/Bluetooth settings. In Device Manager, scan for hardware changes and re-enable the Bluetooth USB Controller if disabled.
- Version conflicts: Do not mix generic Microsoft Bluetooth drivers with older Toshiba/ALPS stack components. Uninstall previous Bluetooth software, reboot, and install only the matching Toshiba package to avoid pairing and radio startup failures.
Driver Details
| Device | Bluetooth USB Controller (ALPS/UGX UGPZ6XC02A) |
|---|---|
| Vendor | Toshiba |
| Category | Other |
| Supported OS | Windows 10, 8.1, 7, Vista, XP |
| Published | October 30, 2026 |
| Updated | October 31, 2026 |
This driver download is available for Windows PCs.