Xerox DocuMate 4790 Driver

The Xerox DocuMate 4790 driver enables Windows to communicate with your document scanner so compatible scanning software can capture and process documents. Supplied by Visioneer, it is needed when setting up the scanner on a new computer, reinstalling Windows, or troubleshooting a device that is not detected.

Key Features

• Scanner connectivity: Provides the software connection between the Xerox DocuMate 4790 and supported Windows computers.
• Scanning software access: Allows compatible applications to recognize the scanner and access the functions supported by the installed driver package.
• Scan configuration: Helps scanning applications use available settings such as resolution, color mode, and paper handling.
• Windows compatibility: Driver packages are available for Windows 10, 8.1, 7, Vista, and XP. Choose a package that explicitly matches your operating system and system architecture.

How to Install Xerox DocuMate 4790 Driver

1. Check your Windows version. Confirm your operating system and whether it is 32-bit or 64-bit. If comparing Windows 10/11 compatibility, note that Windows 11 is not included in the supported OS list provided for this device.
2. Select the appropriate package. For a Xerox DocuMate 4790 driver download for Windows, choose the latest version listed as compatible with your system. Use a trusted free download source, preferably the manufacturer’s official support channel.
3. Prepare the scanner and computer. Close scanning applications and review the package’s setup instructions. Connect or disconnect the scanner only as directed by those instructions.
4. Install the driver. Open the downloaded installer, allow administrator access if requested, and follow the prompts. Restart Windows if the installer asks you to.
5. Connect and test. Power on the scanner, connect it as instructed, and open a compatible scanning application. Scan a test page to confirm that the device is recognized and working.

Keep the driver updated by checking for a compatible update when you encounter scanning problems or change your Windows setup. Read the release notes before replacing a working driver, and retain the previous installer in case you need to restore it. A newer package is useful only when it supports both your scanner and your operating system.

Common Issues and Fixes

• Install fails or stalls: Disconnect the DocuMate 4790 before installing. Uninstall older Visioneer/Xerox DocuMate drivers and OneTouch, then run the 4790 installer as administrator. Reconnect USB only when prompted.
• Device not detected: Check scanner power and use a direct rear USB port, not a hub. Try a known-good USB cable and another port. In Device Manager, look for an unknown device and reinstall the 4790 driver if it appears.
• Version conflicts: Remove prior TWAIN/ISIS/WIA drivers before installing the correct DocuMate 4790 package. Match 32-bit or 64-bit driver to your scanning app, then reboot and rescan.