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The Phone Alert Status Service driver helps compatible Bluetooth software recognize a connected phone’s alert-status service, which can report information such as ringing or silent mode when supported. For systems using Realtek Bluetooth hardware, the appropriate driver package may resolve a missing service entry or warning in Device Manager. It is intended for users troubleshooting this device entry, rather than anyone looking for a general phone USB driver.
Key Features
- Service recognition: Helps Windows identify the Phone Alert Status Service exposed by a compatible paired device.
- Bluetooth integration: Works with the appropriate Realtek Bluetooth software stack; available functions depend on the phone, adapter, and driver package.
- Troubleshooting support: May address an unrecognized service after pairing a phone, reinstalling Windows, or changing Bluetooth drivers.
- Version-specific compatibility: Packages may be available for Windows 10, 8.1, 7, Vista, and XP. Check each download’s supported operating systems and hardware requirements before installation.
How to Install Phone Alert Status Service Driver
- Identify the device. Open Device Manager and locate Phone Alert Status Service, which may appear under Other devices. Check its properties and hardware IDs to help confirm the correct package.
- Check Windows compatibility. Confirm your Windows version and whether it is 32-bit or 64-bit. For Windows 10/11 systems, do not assume a Windows 10 package supports Windows 11 unless the provider explicitly lists it.
- Choose the correct download. Before starting a Phone Alert Status Service driver download for Windows, match the package to your Realtek adapter or computer model. Prefer a free download from the computer manufacturer or an official hardware support source.
- Install the package. Run the supplied installer and follow its instructions. If the package contains driver files without an installer, use Device Manager’s Update driver option and browse to the extracted folder.
- Restart and test. Restart if prompted, reconnect or re-pair your phone, and check whether the device warning has cleared. Some phones expose services that the installed Windows Bluetooth stack cannot use.
Keep the driver updated with the latest version approved for your hardware and operating system. An update may improve compatibility, but it cannot add features unsupported by your phone or Bluetooth adapter. If installation causes problems, use Device Manager’s rollback option when available.
Common Issues and Fixes
- Install fails or stalls: Uninstall the existing Realtek Bluetooth entry in Device Manager, tick “Delete the driver software,” reboot, then run the Realtek package as administrator. Disable airplane mode and close phone-pairing apps during install.
- Phone Alert Status Service not detected: Confirm the phone is paired and Bluetooth plus the Bluetooth Support Service are running. Remove the pairing, re-pair, and enable call/message alerts on the phone. PASS only appears when a compatible phone is connected.
- Version conflicts: Avoid mixing generic Realtek Bluetooth drivers with OEM packages. If a Windows update breaks PASS, roll back the Bluetooth driver in Device Manager or reinstall the PC vendor’s validated Realtek version.
Driver Details
| Device | Phone Alert Status Service |
|---|---|
| Vendor | Realtek |
| Category | Other |
| Supported OS | Windows 10, 8.1, 7, Vista, XP |
| Published | October 30, 2026 |
| Updated | October 31, 2026 |