Phonebook Access Profile (PSE) Driver

The Phonebook Access Profile (PSE) driver helps Windows recognize the Bluetooth phonebook-access service associated with a paired device through compatible Intel Bluetooth software. PSE stands for Phone Book Server Equipment—the role that makes contact information available to an authorized Bluetooth client. You may need this driver if Device Manager lists the service as an unknown device or phonebook access is not working as expected.

Key Features

• Bluetooth service recognition: Helps identify the Phonebook Access Profile service when the installed Bluetooth software supports it.
• Contact-access support: Enables compatible software to work with phonebook information shared by a paired device, subject to permissions and profile support.
• Intel Bluetooth integration: Typically supplied through a compatible Bluetooth driver package rather than a separate application.
• Compatibility-based installation: Driver selection depends on your Intel Bluetooth adapter, PC model, Windows edition, and whether your system is 32-bit or 64-bit.

How to Install Phonebook Access Profile (PSE) Driver

1. Check your system details. Identify your Windows version and architecture, then locate your Bluetooth adapter in Device Manager. If the PSE entry is unrecognized, check its properties for hardware IDs to help confirm the appropriate package.
2. Choose a matching package. Before selecting a Phonebook Access Profile (PSE) driver download for Windows, verify support for your exact adapter and operating system. Packages may cover Windows 10, 8.1, 7, Vista, or XP, but a single release should not be assumed to support them all. For Windows 10/11 systems, confirm Windows 11 compatibility separately.
3. Get the driver safely. Look for a free download from Intel or your PC manufacturer. Select the latest version that explicitly supports your hardware and Windows release; newer packages may drop older adapters or operating systems.
4. Install the Bluetooth software. Run the downloaded installer and follow its instructions. If the package provides extracted driver files instead, use Device Manager’s Update driver option and browse to the supplied folder. Restart if prompted.
5. Reconnect and test. Pair the Bluetooth device again if needed, approve any contact-sharing request, and check Device Manager. Phonebook access also requires a compatible remote device and software; installing a driver alone does not guarantee contact synchronization.

Keep your Bluetooth driver updated to receive available fixes and compatibility improvements. Before each update, review the supported hardware and operating systems, especially on older Windows installations. If phonebook access still fails, check pairing permissions and profile support before repeatedly reinstalling the driver.

Common Issues and Fixes

• Install fails or rolls back: Remove the existing Intel Bluetooth driver, reboot, and install the latest OEM-supplied Intel Bluetooth driver. Confirm the Windows Bluetooth Support Service is running before retrying.
• Device not detected or phonebook won’t sync: Verify the phone is paired and Phonebook Access/PSE permissions are allowed on the phone. Remove and re-pair the device, then toggle Bluetooth and check that airplane mode is off.
• Version conflicts after a Windows update: If PSE stops working, roll back the Intel Bluetooth driver in Device Manager or reinstall the OEM driver matching your Windows build. Avoid mixing Intel and third-party Bluetooth stack drivers.