The 3820 INOGENI 4K2USB3 connects an HDMI video source to a computer through USB for capture and use in compatible applications. Its Windows driver support allows the operating system to recognize the device and make its video and supported audio inputs available to recording, conferencing, or streaming software.

Key Features

• USB device recognition: Helps Windows identify the capture device so applications can access it as an input source.
• Video capture integration: Supports communication between the hardware and compatible software, with available resolutions and frame rates depending on the source, connection, and application settings.
• Audio input access: Enables compatible applications to use audio provided by the capture device when the source and configuration support it.
• Windows compatibility: For Windows 11, 10, 8, or 7, use only a driver package or setup method that the manufacturer explicitly lists as suitable for your operating system.

How to Install

1. Check your Windows version. Open your system information and confirm both the Windows edition and whether it uses a 32-bit or 64-bit architecture. Verify that the download matches the 3820 INOGENI 4K2USB3 and your system before proceeding.

1. Review the manufacturer’s instructions. Some USB capture devices work with Windows’ built-in drivers rather than a separate installer. Check the supplied documentation to determine whether this device needs an additional package for your particular Windows version.

1. Install any required software. If the manufacturer provides a matching driver, extract the downloaded archive if necessary and run the installer. Follow its prompts, including any instructions about when to connect the device. Restart Windows if requested.

1. Connect and verify the hardware. Attach the capture device to a suitable USB port using the recommended cable, then connect your HDMI source. Allow Windows to finish detecting the hardware and check Device Manager for warning icons.

1. Select the capture input. Open your preferred recording or conferencing application and choose the INOGENI device in its video settings. Select the corresponding audio input if needed, then test the picture and sound.

If the device is detected but no picture appears, check the HDMI source, USB connection, and application settings before reinstalling a driver. Protected HDMI content may not be available for capture, and a driver update cannot remove that restriction.

Common Issues and Fixes

• Installer fails or rolls back: Run the installer as administrator, close capture apps, temporarily disable antivirus, and reboot before retrying with the latest 3820 4K2USB3 package.
• **Device not detected or no