Name: Radio Shack Gigaware Webcam with Headset Driver
Author: Gigaware

Question 1

Install fails or rolls back?

Accepted Answer

Run the Gigaware driver installer as Administrator and set compatibility for your Windows version. Disconnect the webcam/headset first, install, then reconnect.

Question 2

Device not detected?

Accepted Answer

Try a different USB port, avoid unpowered hubs, and check Device Manager for “Unknown device” or separate Imaging and Audio entries. If only one appears, update both the camera and USB audio drivers.

Question 3

Version conflicts or old software interference?

Accepted Answer

Uninstall previous webcam/headset drivers and Gigaware software, reboot, then install the correct package. In Device Manager, remove the device including driver files before rescanning.