Name: Kensington Bluetooth EDR Dongle Driver
Rating: 4.5 (5 reviews)
Author: Kensington

Question 1

Installer fails or rolls back?

Accepted Answer

Run the Kensington driver installer as administrator, disconnect the dongle until prompted, and temporarily disable antivirus. If setup still fails, uninstall any existing Bluetooth stack/driver, reboot, then reinstall the Windows-version-specific package.

Question 2

Dongle not detected?

Accepted Answer

Try a direct USB 2.0 port instead of a hub or USB 3.0 port. In Device Manager, check for unknown/USB devices, remove them, and rescan. Confirm the dongle’s LED is active and test another PC if possible.

Question 3

Version or pairing conflicts?

Accepted Answer

Disable built-in Bluetooth in Device Manager/BIOS, remove old paired devices, and install only one Bluetooth stack. Match the driver to your Windows architecture, reboot, then pair again through Settings > Bluetooth.