The Digi International AccelePort RAS is a remote-access adapter designed for systems that handle multiple modem connections. Its driver enables Windows to recognize the hardware and communicate with its ports, allowing compatible remote-access software to use the adapter.

Key Features

• Hardware recognition: Provides the device-specific support Windows needs to identify the AccelePort RAS adapter and access its functions.
• Multiport communication: Enables compatible applications to communicate through the adapter’s available modem ports.
• Remote-access integration: Supplies the driver layer required by supported dial-in and communications software.
• Device management: Allows you to check driver status and troubleshoot hardware detection through Windows Device Manager.

How to Install

1. Confirm your hardware and Windows version. Identify the exact Digi International AccelePort RAS model and check whether your system uses a 32-bit or 64-bit edition of Windows. For Windows 11, 10, 8, or 7, verify that the selected package explicitly supports your operating system and adapter; legacy drivers may not work on newer releases.

1. Download and extract the driver. Choose a package that matches your hardware and system architecture. If it arrives as a compressed archive, extract its contents to an accessible folder before proceeding.

1. Read the included instructions. Check the package documentation for prerequisites and the required installation order. If you need to fit the physical adapter, shut down the computer and disconnect power before opening the case.

1. Run the installer or update through Device Manager. Use the supplied setup program if available. For a manual installation, locate the adapter or its unidentified device entry in Device Manager, select Update driver, and browse to the extracted driver folder.

1. Restart and test the connection. Reboot if prompted, then confirm that Device Manager shows no warning symbol for the adapter. Open your communications software and verify that it can detect and use the intended ports.

If Windows rejects the package or reports an unsigned driver, obtain a compatible, properly signed release rather than disabling driver-signature protection. A successful installation also depends on supported hardware, available system resources, and compatible communications software.

Common Issues and Fixes

• Install fails or rolls back: The AccelePort RAS driver is legacy and may fail on newer Windows. Run the installer as administrator in compatibility mode for the supported OS, confirm the correct 32/64-bit package, and remove any previous Digi/AccelePort driver first.
• Device not detected: Check Device Manager for an unknown PCI serial device. Reseat the card, try another PCI slot, and verify BIOS resource assignment. If no hardware ID appears, the card or slot may be faulty.
• Version/COM port conflicts: Stale Digi drivers or other serial adapters can claim the same COM ports. Uninstall old Digi software, remove leftover COM assignments, reboot, then install the matching driver and reassign ports.