The AVerMedia Consumer Infrared Receiver driver allows Windows to communicate with the receiver and process signals from a compatible infrared remote control. Installing the appropriate AverMedia driver can help resolve missing-device warnings and restore remote-control input in supported media applications. For Windows 11, 10, 8, or 7, choose a package that matches your operating system, system architecture, and receiver hardware.

Key Features

• Infrared input support: Enables Windows to receive commands from a compatible remote through the AVerMedia Consumer Infrared Receiver.
• Device recognition: Provides the information Windows needs to identify and configure the receiver rather than leave it listed as an unknown device.
• Media-control integration: Supports passing remote button input to compatible software for functions such as navigation and playback, depending on the remote and application.
• Driver repair and replacement: Reinstalling a matching package may help correct problems caused by a missing, damaged, or unsuitable driver.

How to Install

1. Confirm your Windows version and hardware. Check whether your PC runs Windows 11, 10, 8, or 7 and whether it uses a 32-bit or 64-bit system. If the receiver is unidentified, open Device Manager, view its Properties, and check Hardware Ids under the Details tab to help verify the correct package.

1. Download a matching driver. Review the package’s compatibility information before downloading. Do not assume that a driver intended for an older Windows release will work on a newer one, even if the device name matches.

1. Prepare the installation files. Extract the download if it is compressed. If the receiver is external, make sure it is connected securely; an integrated receiver should remain enabled in the computer’s hardware settings.

1. Install the driver. Run the included installer and follow its prompts. If no installer is supplied, right-click the receiver in Device Manager, select Update driver, choose Browse my computer for drivers, and point Windows to the extracted folder.

1. Restart and test. Restart if prompted, then check Device Manager for warning symbols. Test the remote in a compatible application with a clear line of sight to the receiver. If input still fails, check the remote’s batteries and the application’s remote-control settings before reinstalling.

Common Issues and Fixes

• Install fails or rolls back: Disconnect the AVerMedia IR receiver, run the installer as administrator, and allow unsigned/older driver prompts. If setup still fails, uninstall existing AVerMedia IR entries in Device Manager, reboot, then reinstall.

• Receiver not detected: Try another USB port directly on the PC, not a hub. Check Device Manager for “Unknown device” or yellow warnings, and verify the IR receiver appears under Human Interface Devices. Re-enable it if disabled and test with a known IR remote.

• Version conflicts / remote stops working: Remove duplicate Consumer Infrared Receiver drivers, install the AVerMedia package matching your Windows version, and select the correct IR device in your media software. Avoid letting Windows replace it with a generic eHome receiver driver.