The Canon MX390 series driver enables Windows to communicate with your Canon multifunction printer so you can send documents to print and access supported device settings. Installing the appropriate package can also provide scanning support, helping you use the printer’s everyday functions from your computer.

Key Features

• Print settings control: Adjust paper size, media type, orientation, and print quality to suit documents, photos, and other everyday jobs.
• Scanning support: A compatible multifunction driver package allows supported scanning software to communicate with the scanner for digitizing documents and images.
• Device status information: Access available printer status messages and maintenance options to help identify printing issues and manage routine upkeep.
• Windows integration: Connects the Canon MX390 series with compatible Windows applications, making it available through standard print dialogs and device settings.

How to Install

1. Check your Windows version. Confirm whether your computer runs Windows 11, 10, 8, or 7, and check whether it uses a 32-bit or 64-bit system. Choose a driver package that explicitly supports your configuration; compatibility may vary by package, particularly on Windows 11.
2. Download the matching driver. Select the Canon MX390 series package for your operating system. If you need scanning as well as printing, check that the download includes scanner support rather than only a basic printer driver.
3. Prepare the printer. Turn on the device and make sure it has paper and ink. For a USB installation, leave the USB cable disconnected from the computer until the installer asks you to connect it, unless the package instructions say otherwise.
4. Run the installer. Open the downloaded file, approve the Windows permission prompt if requested, and follow the setup instructions. Connect the USB cable when prompted and allow installation to finish.
5. Verify operation. Restart your computer if requested, then print a test page from Windows printer settings. If you installed scanning components, try a document scan using compatible scanning software.

If the Canon MX390 series is not detected, check the USB connection and try a direct computer port instead of a hub. Avoid forcing installation of a driver intended for a different model or an unsupported Windows version.

Common Issues and Fixes

• Install fails or stalls: Disconnect the MX390 USB cable until the Canon installer prompts for it, run setup as administrator, and temporarily close antivirus. Remove any partial MX390 install from Apps & features before retrying.
• Device not detected: Connect the MX390 directly to a USB port (not a hub), try another cable, and confirm the printer is powered on. For Wi-Fi, reconnect it to the same network and rerun Canon’s wireless setup.
• Driver/version conflicts: Uninstall older Canon MX390/MP drivers and IJ software, restart Windows, then install the latest MX390 series driver matching your Windows version. Avoid mixing 32-bit and 64-bit packages.