The Bixolon SRP 350 driver allows Windows to communicate with your receipt printer, turning print jobs from POS and other applications into correctly formatted output. Install the appropriate Bixolon driver for Windows 11, 10, 8, or 7 to set up the printer and access the printing preferences available for your model.

Key Features

• Windows printing support: Connects compatible Windows applications to the Bixolon SRP 350 so they can send receipts and other supported print jobs.
• Receipt layout settings: Provides access to options such as paper width, orientation, and print layout, helping keep text and transaction details within the printable area.
• Printer configuration: Lets you select the correct connection and adjust supported printer options through Windows printing preferences.
• POS workflow integration: Helps checkout software use the installed printer, with receipt handling options dependent on the driver package, application, and printer configuration.

How to Install

1. Check your printer and Windows version. Confirm that the label identifies your device as the Bixolon SRP 350. Select a driver package that explicitly supports your Windows version and system type, such as 32-bit or 64-bit where applicable.

1. Prepare the printer. Load suitable receipt paper and connect the power supply. Check which interface your unit uses, then follow the installer’s instructions on when to connect the printer to the computer or network.

1. Run the driver installer. Open the downloaded package, extract it if necessary, and launch the setup program. Allow administrator access if Windows requests it.

1. Choose the model and connection. Select the matching SRP 350 entry and the appropriate port or connection type. Complete the installation, then restart Windows if prompted.

1. Test and configure printing. Open the printer’s settings in Windows and print a test page. Adjust the receipt paper settings, then select the installed printer in your POS application and check a sample receipt.

If nothing prints, verify that the printer is powered on, has paper, and is not showing an error. Check the selected port and clear any stalled print jobs before reinstalling. For missing text or incorrect receipt widths, compare the paper settings in both the driver and your application.

Common Issues and Fixes

• Install fails or printer not listed: Use the driver matching your exact SRP-350 variant and Windows version/bitness. Run the installer as administrator, close POS software, and remove older Bixolon packages via Print Management before reinstalling.
• Device not detected: Confirm the printer is powered and connected directly via USB, not an unpowered hub. Try another USB port/cable and check Devices and Printers or the USB virtual COM port. Restart the Print Spooler service after reconnecting.
• Version/port conflicts: Remove duplicate SRP-350 queues and old drivers, then install one current Bixolon driver. Set the correct port (USB or COM) and default printer; avoid mixing a generic receipt-printer driver with the Bixolon driver.